Tracking & Shipping

We give our very best to deliver our products as fast as possible, however, due to high demands and location, it might take between 1-14 days for your order to arrive. A lot out our products have local warehouses, so the shipping time will be much faster than given.  If more than 15 days have passed, please email us at customer@vivasenso.com to review the status of your order. Refunds will be handled through email if necessary.

IS SHIPPING FREE?
Shipping is free WORLDWIDE on ALL items.

CAN I TRACK MY PACKAGE?
Every order will have a unique tracking number. All tracking numbers will be sent out to you by e-mail.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can!